AI for Everyone: Unlocking the Power of Accessibility
As AI rapidly transforms industries and organizations, leaders are now tasked with transforming their workplace to accommodate and drive a technology that was little more than a futuristic fantasy not so long ago.
Considering the wide-ranging abilities of AI, what’s even more crucial is ensuring that these AI tools and technologies do not remain siloed within specialized teams.
So how are today’s leaders steering clear of an ‘AI divide’ and moving towards ‘AI accessibility’ instead?
We asked the question and the Techronicler community was quick to share valuable insights on how they’re not only leveraging the power of AI but also democratizing it within their organizations.
Read on!
Transformation and Success Through Trust
At MSSBTA, we encourage and empower our employees to harness AI for both internal use as well as optimized client work across private, public, and non-profit sectors.
Internally, we host “Lunch and Learns,” foster a culture of knowledge-sharing and innovation, and reimburse education programs to deepen AI expertise. Employees seek out and access cutting-edge AI tools to streamline workflows and drive data-informed decisions.
For clients, we leverage these capabilities to provide readiness assessments, design tailored AI strategies that enhance efficiency, improve service delivery, and align with organizational goals.
Our comprehensive approach ensures we remain a trusted partner in driving transformation and success for diverse industries.
Pamela Barnhill
Managing Director – Strategy, MSSBTA
Accessibility for Everyone
At Taskade, we’re all about making AI easy and useful for everyone, not just a few tech-savvy folks.
Our AI tools are built right into the platform, so employees can automate tasks, organize projects, or brainstorm ideas with AI agents-all without needing to be an expert. The goal is to help everyone save time and work smarter, whether they’re managing projects or tackling creative challenges.
We’ve also made it super simple to create custom AI agents that fit specific roles, so anyone on the team can build something that works for them. Plus, we run live Q&A sessions and share tips regularly to make sure everyone feels confident using these tools.
It’s all about keeping AI accessible and empowering our team to grow and adapt as work evolves.
Focus on AI Literacy
To make AI tools accessible to all employees, we’ve focused on AI literacy, offering training and workshops for every skill level. We’ve integrated AI into common platforms like CRM systems and project management tools, allowing employees to use AI in their everyday tasks.
Additionally, we encourage experimentation through a sandbox environment and have created a network of internal AI champions to support and guide others. This approach ensures that AI is not just for a select few but a resource that empowers the entire workforce to innovate and improve.
Shreya Jha
Social Media Expert, Appy Pie
Democratizing AI Access
At Software House, we’ve made AI tools accessible to all employees by integrating them into our daily workflows and offering hands-on training. We provide resources, tutorials, and create a collaborative environment where team members can experiment and learn from each other.
By democratizing AI access, we ensure that every employee can leverage its power to solve problems and drive innovation, empowering them to grow in an evolving workplace and stay ahead of the curve.
Shehar Yar
CEO, Software House
Comprehensive and Tailored Training
In my experience, just giving employees access to AI tools isn’t enough.
The technology can be intimidating for those who aren’t tech savvy (or don’t think of themselves as being so) and employees aren’t going to make full use of a technology they don’t understand.
This is why it’s crucial to provide comprehensive and tailored training across your workforce. Don’t assume you can just send everyone the same demo video or how-to walkthrough and call it a day.
Offer a variety of training options, including guided, hands-on teaching for employees who have limited experience with AI, and also provide accessible knowledge resources that employees can access any time.
The more robust your training, the higher the odds your entire team will be able to take full advantage of AI tools.
David Case
President, Advastar Group
Continuous Learning and Sharing
As a leader in the future of retail, I have fully embraced AI beginning four years ago during the pandemic with the introduction of VIBA (Virtual Interactive Brand Ambassador), a first-of-its-kind in-store customer engagement solution that offers a Facetime-like experience for customers while they are at a store.
Recently, because AI is so important, T-ROCers, as employees are affectionately referred to, joined AI training sessions earlier this year which were followed by an internal 30-day workshop to explore how Generative AI (GenAI) can transform their business operations, uncover new opportunities, and better serve their customers.
They continue to have weekly meetings where everyone can share their learnings on how AI is aiding in their role.
It’s an incredibly important initiative for T-ROC as it not only is beneficial to its clients, but serves its employees to be even more innovative and good at their jobs.
Brett Beveridge
Founder & CEO, T-ROC Global
Comprehensive Application and Accessibility
All of our departments at our software company now have access to different AI tools and technologies to help them save time and excel at their jobs.
Our software developers use tools like Copilot to review existing code, explain new code and sometimes even write code. Our customer service team has access to AI tools to refine our responses to customers in terms of clarity and tone.
While our marketing department doesn’t use AI for content creation, they do employ AI tools to identify when our contributors may have relied too heavily on AI-generated writing.
The jury is still out on how search engines evaluate AI-generated content, so for now, we require all of our published content to be human-written without AI support.
Nathan Miller
President & Founder, Rentec Direct
Assisted Democratization
At our company, we’ve always made quite the strides to make AI accessible to everyone, no matter their technical background.
We started with simple, hands-on training sessions that break down AI into clear, easy-to-understand concepts. The goal was to ensure no one felt left behind or overwhelmed.
We also built an internal knowledge hub where employees can access AI resources and real-world use cases whenever they need. On top of that, we’ve encouraged experimentation—team members can explore new AI features in their daily tasks—helping them feel more comfortable using the tools.
Since rolling this out, we’ve seen 72.3% of our team regularly using AI tools to boost productivity. It’s made the workplace more agile and efficient, and it’s great to see our employees, from customer support to sales, embracing AI as a valuable part of their workflow.
Frank Sondors
Founder, Salesforge AI
Training and Practical Application
In our company, we are committed to making AI a tool that empowers every employee, technical or non-technical employees.
To do this, we’ve rolled out a series of initiatives focused on training and practical application. We conduct regular workshops and offer e-learning courses designed to simplify AI concepts and equip all team members with the skills they need to use AI effectively in their roles.
Moreover, we carefully select AI tools that augment rather than replace human efforts.
This strategy helps our staff view AI as a beneficial resource that makes their tasks easier and more enjoyable. By integrating AI into user-friendly tools that enhance daily work, we ensure everyone is prepared to succeed in an AI-enhanced future.
Our aim is to create a workplace where each person is confident and able to use AI to boost their own productivity and creativity.
Ruth Jennifer Cruz
Product Manager, Wolf King USA
The Techronicler team thanks these leaders for taking the time to share their strategies on unlocking the power of AI accessibility in their organizations.
If you wish to showcase your experience and expertise, participate in industry-leading discussions, and add visibility and impact to your personal brand and business, get in touch with the Techronicler team to feature in our fast-growing publication.
You may also like
