Swedish Fintech Giant Pulls Back on AI-Only Customer Service, Welcomes Human Agents in a Bold Pivot
Learn why Klarna, after touting AI as the future, is bringing back human agents due to customer frustration, marking a potential industry wake-up call.
Investing in Hardware: Real-World Results and Lessons Learned
Boost your organization's performance: Learn how strategic hardware investments can deliver surprising and impactful results.
Hidden Potential: Finding Value in Underappreciated Technologies
Is there tech you're missing out on? Discover hidden potential in underappreciated innovations.
Unlocking Startup Success: Wisdom from Experienced Tech Players
Avoid common startup pitfalls: Gain wisdom from experienced tech leaders and accelerate your success.
Reimagining Work: How Technology Can Solve 2025’s Biggest Challenges
Transform your workplace with technology: Expert insights on addressing key organizational challenges in 2025.
Unlocking the Potential of Generative AI: Build or Buy?
Maximize your generative AI investment: Discover the critical factor in the build vs. buy decision.